Helium Mobile Hotspots come with a standard 1 year warranty:

• Warranty claims will be serviced through the repair or replacement of the defective product, with Nova-Labs holding sole discretion over the option to repair or replace. Replacement products may be refurbished or new.
  
  

• Products must be purchased as new from Nova-Labs or an authorized reseller. Warranty only applies to the original purchaser of the product and cannot be transferred. Products purchased as secondhand or used, or from auction sites, do not carry any warranty.
  
  

• The warranty duration starts from the product’s original date of purchase. A copy of the original proof of purchase must be presented to validate the date of purchase.
  
  

• Products provided as replacements under the RMA service will continue under the original product's warranty at the original start date. The warranty date will not change or reset due to any RMA service performed.
  
  

• Helium Mobile Hotspots received through promotions, contests, giveaways, or sponsorships, are not covered under warranty.
  
  

• Attempts to modify, tamper with, or replace any software and hardware will void the warranty.